Healthcare organizations are entering a new era of operational transformation with the advent of Agentic AI. It is no longer about repeatability — it is now about the ability to orchestrate intelligence.

AI-Native Agentic BPaaS introduces a fundamentally different construct. Instead of treating AI as a supporting tool, Agentic BPaaS embeds AI agents directly into the operational fabric of the enterprise — enabling autonomous coordination, intelligent decision-making, and continuous optimization across the revenue cycle.

This factsheet outlines the architecture, four foundational pillars, and measurable financial outcomes that define NTT DATA's AI-Native Revenue Cycle Management (RCM) model — transforming RCM from a transactional support function into a strategic financial intelligence capability.